Privacy Policy

When you visit Batch Relay, contact us, or request a demo, we may collect information you choose to provide, such as your name, email address, company or studio name, workflow details, and any message you submit.

We may also collect basic technical information automatically, including pages viewed, referring pages, device and browser information, approximate location derived from network data, timestamps, and server log data.

We use information to respond to requests, schedule demos, understand your workflow needs, operate and improve the website, monitor site performance, prevent abuse, and communicate with you about Batch Relay.

If you become a customer, additional product or service agreements may describe how production workflow data is handled.

Batch Relay may use third-party providers to operate parts of the website, including embedded forms, analytics, hosting, infrastructure, email, and scheduling tools. For example, the demo request form may be provided through Tally, and website analytics may be processed through privacy-focused analytics tools.

These providers process information on our behalf or according to their own terms and privacy policies. We only use providers that are reasonably necessary to run the website and business.

The site and its service providers may use cookies, local storage, or similar technologies to support embedded forms, remember interface preferences, measure traffic, and protect the site.

You can control cookies through your browser settings, but some embedded or interactive features may not work correctly if cookies are blocked.

We do not sell personal information. We may share information with service providers that help us operate the website and business, when required by law, to protect rights and security, or as part of a business transfer such as a merger, acquisition, or asset sale.

We keep information for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, maintaining business records, improving the site, resolving disputes, and meeting legal obligations.

You may ask us to update, delete, or stop using information you provided to us, subject to legal, security, and operational limits. You may also unsubscribe from non-essential communications when an unsubscribe option is provided.

We use reasonable administrative, technical, and organizational safeguards to protect information. No website, network, or method of transmission is completely secure, so we cannot guarantee absolute security.

Batch Relay is intended for businesses and professional users. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through this website.

We may update this policy from time to time. When we do, we will update the date on this page. Continued use of the website after a policy update means the updated policy applies.